Reviews

Rotterdam Apartments
9.4 / 10
290 beoordelingen
Schrijf beoordeling

98% van de klanten beveelt dit bedrijf aan.

Hoe tevreden bent u over de inzet en het enthousiasme van RA?/How satisfied are you about the commitment and ethusiasm of RA?
9.4/10
Hoe tevreden bent u over de oplossingsgerichtheid van RA?/How satisfied are you about the solution orientation of RA?
9.2/10
Hoe tevreden bent u over het tijdig nakomen van afspraken door RA?/How satisfied are you about the timely fulfillment of agreements of RA?
9.4/10
Hoe tevreden bent u over de klantvriendelijkheid van RA?/How satisfied are you about the friendliness of RA?
9.4/10
Hoe tevreden bent u over de professionaliteit van RA?/How satisfied are you about the professionalism of RA?
9.4/10
Hoe tevreden bent u met de reactietijd van RA?/How satisfied are you with the response time of RA?
9.2/10
Hoe tevreden bent u over over de aanwezige kennis van RA?/How satisfied are you about the knowledge of RA?
9.2/10

290 Reviews

CK

10/10

Monique is a super star, there's just no doubt about it.

Wat is uw leeftijd?/What's your age?

64

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Monique put all my fears to rest with her professionalism- I only needed one apartment, but after dealing with her, I wanted to rent another one...

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

There's nothing...Maybe hire Monique's sister, if she has one

ulgencakal

10/10
(Bewerkt)

I have worked with Monique so far, and I believe she is excellent at her job. She consistently understands my needs and is able to advise me on houses that truly match what I am looking for. She is... I have worked with Monique so far, and I believe she is excellent at her job. She consistently understands my needs and is able to advise me on houses that truly match what I am looking for. She is very easy‑going, flexible, and has a strong ability to understand different situations while remaining solution‑oriented.
During my checkout process, I also experienced other services that were not directly related to Monique. However, even when matters were outside her responsibility, she was the one who stepped in and proposed a solution. This clearly shows her sense of ownership and commitment.
I strongly believe that RA’s value as a company increases thanks to Monique’s presence and her active involvement.

Wat is uw leeftijd?/What's your age?

40

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Monique is very supportive and helpful always. Thanks to her to all house searching process.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Deposit payment process needs to be improved. There I worked with Tsveta. I dont know the process. But I was able to get deposit back 3 weeks later. The aligned timeline was 2 weeks. RA does not... Deposit payment process needs to be improved. There I worked with Tsveta. I dont know the process. But I was able to get deposit back 3 weeks later. The aligned timeline was 2 weeks. RA does not follow this process at all with landlord. and They dont even check if it is paid or not.

Cenk Arioz

10/10

Renting my house

Wat is uw leeftijd?/What's your age?

54

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

To found good tenants

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Nothing

Uri Yeger

9/10

Rotterdam Apartments manages my apartment and all contacts with the tenants, as well as all administration related. I'm very satisfied with the service provided.

Wat is uw leeftijd?/What's your age?

50

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Professional service while keeping a friendly and personal tailored approach.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Keep up the good service and personal approach - much appreciated.

Heleen Clerx

10/10

The best!

Wat is uw leeftijd?/What's your age?

55

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Everything

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

-

arda özdemir

10/10

Very good

Wat is uw leeftijd?/What's your age?

33

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

They kept their promises.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Maybe key handover procedures can be easier at the weekends.

Mathias

10/10

Very professional

Wat is uw leeftijd?/What's your age?

52

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Communication via WhatsApp

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Na

Livia

10/10

Amazing

Wat is uw leeftijd?/What's your age?

26

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Quick response

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

NA

Clara Kim

5/10

Try to be fast but not correct in many cases with many mistakes and miscommunications. Had to ping pong so many emails to resolve one small thing such as wrong invoice. WRT invoices, it is terrible.

Wat is uw leeftijd?/What's your age?

50

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Fast in finding tenants and communications. But wrt. invoices, it is nightmare.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Clarity about the invoice. How it has been charged is very dodge and always makes mistakes.

Retired

10/10

Agent Monique was wonderful- So friendly, courteous, conscientious, considerate, empathetic, and funny too- exceptional people skills. Such a pleasure to deal with. She's great! I can't say enough... Agent Monique was wonderful- So friendly, courteous, conscientious, considerate, empathetic, and funny too- exceptional people skills. Such a pleasure to deal with. She's great! I can't say enough good thing about her and Rotterdam Apartments- Thank you

Wat is uw leeftijd?/What's your age?

60's

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

The Service, the staff, particularly Monique

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Clone Monique

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