Reviews

The Shoe Care Shop
9.3 / 10
1411 reviews
Write a review

98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1411 Reviews

Kaustav Bakshi

9/10

The experience was smooth, very pleasant. However not all items were in stock. It would be nice to give an expected date when an item can be re-stocked.

Strengths

Varieties of show care and handling items in various price points.

Reply The Shoe Care Shop:

Hi there,
Thank you for your lovely review! We're happy to hear that you had a pleasant shopping experience and appreciate your kind words about our product range.
We also understand your... Hi there,
Thank you for your lovely review! We're happy to hear that you had a pleasant shopping experience and appreciate your kind words about our product range.
We also understand your suggestion regarding restock dates. Unfortunately, these often depend on our suppliers, making it difficult for us to provide reliable estimates. Rather than giving customers a date that we might not be able to meet, we prefer to avoid setting expectations we cannot guarantee.
However, if you're interested in an out-of-stock product when shopping with us in the future, you're always welcome to contact us directly. We'll be happy to provide our best estimate of when the product might become available again.
Thank you again for your feedback and support. We hope to welcome you back soon!
Kind regards,
Donny
The Shoe Care Shop

John McLaughlin

10/10

Very efficient

Strengths

Easy to deal with and efficient

David Ghirardi

9/10

Ordering from the company itself was not a problem it was the shipping that was the problem

Strengths

Having access to the brand that I was looking for

Reply The Shoe Care Shop:

Dear David,
Thank you for your review! We're glad to hear you were happy with your experience ordering from us, but sorry that FedEx made the delivery more complicated than necessary.
If you... Dear David,
Thank you for your review! We're glad to hear you were happy with your experience ordering from us, but sorry that FedEx made the delivery more complicated than necessary.
If you ever run into similar requests for customs information in the future, please don't hesitate to contact us. In most cases, we can take care of these matters for you.
Thanks again for your feedback and recommendation!
Kind regards,
Donny
The Shoe Care Shop

Jonathan Whitehead

1/10

Very poor. Product has not been delivered.

Strengths

They promise to deliver

Marin Gerov / Soulstone

10/10

Smooth

Strengths

quality products

Ignas

9/10

Good

Strengths

Many options to choose from

Derek Ungless

10/10

I purchased clothes hangers. Interaction on the site was good enabling me to quickly see what I wanted to choose. Purchase was simple. Follow up communications were good through delivery which was... I purchased clothes hangers. Interaction on the site was good enabling me to quickly see what I wanted to choose. Purchase was simple. Follow up communications were good through delivery which was quite quick.

Strengths

High quality hangers.

Dominik S

10/10

Very happy

Strengths

Fantastic products for a fair price

Davide Garabello

10/10

Great seller

Strengths

product choice

Tim Barker

9/10

Excellent. Highly informative shop, swift delivery.

Strengths

Product information.

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