Reviews

The Shoe Care Shop Int.
9.3 / 10
1258 reviews
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98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1258 Reviews

Liam

9/10

Very appriciated of the products

Strengths

Nice Response, for order updates or changes

Reply The Shoe Care Shop Int.:

Hi! Thank you for your review. We highly appreciate it. If you ever have any questions or comments about our service or products please make sure to reach out to us. We are always happy to help out... Hi! Thank you for your review. We highly appreciate it. If you ever have any questions or comments about our service or products please make sure to reach out to us. We are always happy to help out whenever we can.
Kind regards,
Donny
The Shoe Care Shop

Tomas Ivoska

10/10

Excellent! Love the package of every shoe tree, thanks for personal card. Shoe trees looks high quality and smells amazing. I have other brand cedar shoe trees but they never smelled that great,... Excellent! Love the package of every shoe tree, thanks for personal card. Shoe trees looks high quality and smells amazing. I have other brand cedar shoe trees but they never smelled that great, even when they were new. I am very satisfied with purchase. I bought 6 pairs, 2 pairs going for my family members as a gift, I bet they will love it too! Thank you, 10/10!

Strengths

Luxury items, high quality, beautiful packaging, friendly customer service

Dariusz Mierzejewski

10/10

Products are easy to order. Delivery was fast. Website offers a lot of good products and extensive information helping to choose what you need.

Strengths

Great products selection. Lots of useful information.

Steven Weber

9/10

Generally excellent

Strengths

Excellent website. Shoe care guides very helpful. Donny usually answers questions promptly. Packaging of your products is excellent.

Reply The Shoe Care Shop Int.:

Hi Steven,
Thank you for your feedback. I am only now reading back your emails and it seems that we were so focussed combining your order into one shipment we completely skipped over your inital... Hi Steven,
Thank you for your feedback. I am only now reading back your emails and it seems that we were so focussed combining your order into one shipment we completely skipped over your inital questions. My apologies!
It seems you already used your first order discount with us in 2023, but we are happy to apply it again for you retroactively. That way you get the discount in the form of a refund from us. That seems only right after us missing your original question eventhough you are not technically eligable to get a discount again.
Please feel free to contact us in the future if you have any questions.
Kind regards,
Donny Brom
The Shoe Care Shop

Christoph Lerch

10/10

Easy handling, helpful content, and good fast service

Strengths

I found the shoe cleaning tutorial very helpful.

EG

10/10

It was a great experience and I am thinking of ordering again.

Strengths

They have a good store and a good quality product

Paul Browning

10/10

Fast & efficient

Strengths

Fast

Larry Hernandez

10/10

Shoe care dye

Strengths

Product selection

Jose Castro

10/10

Ok

Strengths

Ok

Christopher Diven

10/10

My order was fulfilled and shipped quickly. And the products exceed my expectations.

Strengths

Quality of product and
fulfillment speeds.

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