Reviews

9.3 / 10
1302 reviews
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98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1302 Reviews

Ian Fitzharris

10/10

Impeccable service

Strengths

Best in market customer service. Returning customer for years.


Tomislav Knežić

10/10

Great customer service, informative web page, fast delivery

Strengths

Great customer service, informative web page, fast delivery


PF

10/10

A wonderful store with excellent customer service and fast order processing times. I am on my second order now. My first order was delivered to the wrong address by FedEx but it had nothing to do... A wonderful store with excellent customer service and fast order processing times. I am on my second order now. My first order was delivered to the wrong address by FedEx but it had nothing to do with the Shoe Care Shop. They responded promptly and helpfully to sort it out. Highly recommended as a source for Saphir products - great range.

Strengths

Excellent customer service and fast processing times


Christian

10/10

Everything fine

Strengths

I trust the product selection for taking care of my shoes. Packaging is good, delivery speed aswell.


Graham Blackwell

10/10

Great experience, definitely recommended.

Strengths

Superb transaction. Really helpful WhatsApp chat to ensure I got the right items I needed! Amazing products, fantastic service. Items arrived quicker, safer and better packaged than most UK sellers!


Sankar Swaminathan

10/10

Best source for Saphir products anywhere

Strengths

Great information on web site, great availability of full range of products, prices, and shipping.


Stephen Oliver

9/10

Great quality shoe trees

Strengths

A very pleasant company to buy from and they supply very helpful tips on shoe care.


Alan McGee

10/10

Excellent products

Strengths

Range of products


Tom di Stefano

9/10

Great. Simple & straightforward.

Strengths

great


Anthony

10/10

Excellent range of products, and good information about shoe care

Strengths

Excellent range of high quality and relevant products