Reviews

The Shoe Care Shop Int.
9.3 / 10
1239 reviews
Write a review

98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1239 Reviews

Tomislav Knežić

9/10

Experience with Shoe Care Shop is excellent, with delivery service not so much.

Strengths

Great products, quick response, informative web site, customer care

Reply The Shoe Care Shop Int.:

Hi Tomislav,
Thank you for your kind review.
I am sorry to hear about your experience with the delivery. I see that you did receive your order in the end. If there is anything we can do to... Hi Tomislav,
Thank you for your kind review.
I am sorry to hear about your experience with the delivery. I see that you did receive your order in the end. If there is anything we can do to help at this stage please make sure to let us know via email.
Kind regards,
Donny Brom
The Shoe Care Shop

Tony Glass

10/10

On line order of products

Strengths

Selection of products, quality and speedy processing

N

10/10

Amazing - very well made website, full of helpful materials. I appreciated the email with links to guides for show shining. The ordering process end to end was very well done. I am very pleased with... Amazing - very well made website, full of helpful materials. I appreciated the email with links to guides for show shining. The ordering process end to end was very well done. I am very pleased with the entire experience. I even bought some extra products because I wasn't sure which colour would be closest thinking I would return the ones that didn't match but I ended up keeping them all for future use.

Strengths

Clear website, user guides, variety of products

Julia

10/10

I came with a pretty different question as it was regarding restoring a handbag, and after sending pictures to their no. On WhatsApp, they helped me pick the right products for my bag. They... I came with a pretty different question as it was regarding restoring a handbag, and after sending pictures to their no. On WhatsApp, they helped me pick the right products for my bag. They responded kindly and swiftly, which I appreciated a lot! The products came very quickly and worked extremely well, I am very pleased with the customer service as well as the products and will definitely continue shopping here in the future because of it!

Strengths

Excellent customer service, went out of their way to help me diagnose and fix a problem with a vintage handbag, super fast response, shipping and amazing quality of product.

John

9/10

Very good, quick delivery times and updates on delivery as well

Strengths

All very good

Michael Steger

10/10

Fast an cheap delivery!

Strengths

good marketing

CM

9/10

Fine. Would have been nice to get instructions with the product rather than having to print from website.

Strengths

Products seem good.

Paul Corley

10/10

Good experience. Good product

Strengths

quality and service

Pedro Rodrigues

9/10

Fast, reliable, good price/quality

Strengths

The product

Disha Budhraja

7/10

Positive

Strengths

Sotriment and detailed descriptions

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