Reviews

9.3 / 10
1294 reviews
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98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1294 Reviews

Tom di Stefano

9/10

Great. Simple & straightforward.

Strengths

great


Anthony

10/10

Excellent range of products, and good information about shoe care

Strengths

Excellent range of high quality and relevant products


Ortwin Freyermuth

10/10

Very satisfying!

Strengths

good online presentation, easy ordering, and quick delivery


Rogier Holla

10/10

Good products, delivery can be improved

Strengths

Excellent products, good information on website, friendly

Reply The Shoe Care Shop Int.:

Hi, thank you for your review!
We find it regrettable that you had issues with the delivery of your order. Usually, as far as we know they do deliver in your mailbox, but unfortunately it all...
Hi, thank you for your review!
We find it regrettable that you had issues with the delivery of your order. Usually, as far as we know they do deliver in your mailbox, but unfortunately it all depends on your final delivery driver and what he decides to do. We have no influence on that unfortunately. I wish we had, because it would make things a lot easier sometimes :)
Let us know if you have any questions about the products. We are always happy to help!
Kind regards,
The Shoe Care Shop Team


LG

10/10

Excellent

Strengths

Friendly and easy


Jess Mortera

9/10

Go-to shop for leather care

Strengths

Relevant product suggestions when purchasing an item (Example: Decanter suggested when buying dye)


Jonathan Whitehead

8/10

Goid

Strengths

No problems encountered


Kalon Moore FMF Navy Hospital Corpsman

9/10

I absolutely loooooove my shine box! It was made with such high quality and attention to detail.

Strengths

Once I reached out about my box, the company responded and was very apologetic and transparent about the process. They rectified the issue immediately and I was grateful.

Reply The Shoe Care Shop Int.:

Hi Kalon,
Thank you for your message and positive review! We are happy to hear you are enjoying your new shoe care set! If you have any questions in regards on how to shine your shoes please let...
Hi Kalon,
Thank you for your message and positive review! We are happy to hear you are enjoying your new shoe care set! If you have any questions in regards on how to shine your shoes please let us know.
Kind regards,
The Shoe Care Shop


Tom O’Brien

10/10

Very good

Strengths

Range


William Dixon

10/10

Excellent

Strengths

Communication