Excellent
Strengths
Called and spoke to a colleague and he was incredibly helpful!
1330 Reviews
I think in my case the customer service was exceptionally good. Even though you dont normally deliver to Finland, you did so. I thank you for it. I like your website also, it is very easy to use and...
Strengths
The information you give to customers (without pushing) is absolutely great.
Alles perfekt 👍
Strengths
Alles Perfekt von der Bestellung bis zur Auslieferung an die Lieferadresse 👍👍
Excellent
Strengths
Quality products for shoe care. Useful information on shoe care (videos)
All went ok
Strengths
Good products and information.Pro
The best experience for an online shopping experience.
Strengths
Kept me informed about stock and communicated with me throughout the process. Great customer service.
Perfect
Strengths
everything
Exceptional customer care
Strengths
One of the items I ordered was broken due to insufficient insulation in the box to protect during shipping. When I contacted them, they responded very quickly and shipped out a replacement free of...
Reply The Shoe Care Shop Int.:
Hi! Thank you for your nice feedback. We will definitely keep this in consideration in terms of getting perhaps thicker walled boxed for internation shipments. So far, we have very little issues,...
The ordering process was simple and informative. Delivery was fast and Product was as described. Highly recommended.
Strengths
The website was very easy to maneuver and provided good insights about shoe care.
Very good service and speedy delivery always. Very good advice given about products and how to use them... brilliant company 😀
Strengths
Efficient and helpful