Reviews

9.3 / 10
1160 reviews
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98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1160 Reviews

Satisfied customer

10/10

Great

Strengths

Goods were packaged well and protected for shipping


Maria Kami?ska

10/10

Excellent

Strengths

Great contact, kind salesmen


Steven Weber

10/10

Always excellent customer service

Strengths

They always answer my questions and never try to sell me something I don't need


Michael Holzermayr

10/10

Everything fine and dandy!

Strengths

Fast and competent service


Derrick Urgent

10/10

Excellent service. Responded to my issue within a more than reasonable time frame. I had a slight issue with my order that was rectified immediately.

Strengths

Excellent service. Quality products.


Matthew Kress

10/10

The reason I ordered from the Shoe Care Shop was because Donny Brom responded so quickly to my shoe care related question. He was helpful and provided great information, both of which I really... The reason I ordered from the Shoe Care Shop was because Donny Brom responded so quickly to my shoe care related question. He was helpful and provided great information, both of which I really appreciate. The ordering process was simple and straightforward. Everything shipped quickly and arrived on time. It was a great transaction!

Strengths

Responsive, friendly, ship quickly, product arrived undamaged.


Stuart Patrick McFadden

10/10

Excellent, it is easy to navigate the website and choose the right items. The colour chart is very helpful as are the sample pots. These items are a great idea to assist me with the colouring... Excellent, it is easy to navigate the website and choose the right items. The colour chart is very helpful as are the sample pots. These items are a great idea to assist me with the colouring customisation, burnishing and mixing of tones for ones footwear.

Strengths

Quality products, easy to order, getting items 'as described ', well packaged parcels with 'bubble wrap' used to protect the glass jars.
Being Dutch!


Aljaž Kapun

10/10

I am very satisfied with pre-order support. Mr. Donny Brom offered great support on choosing the right product.

Strengths

Clear web shop, great different products from Saphir.


László Tamás

10/10

Excellent as always.

Strengths

Guidelines about shoe care; product portfolio; quality of packaging


Edwin Rich

10/10

Very good

Strengths

Clear informative web site