Reviews

9.4 / 10
282 beoordelingen
Schrijf beoordeling

98% van de klanten beveelt dit bedrijf aan.

Hoe tevreden bent u over de inzet en het enthousiasme van RA?/How satisfied are you about the commitment and ethusiasm of RA?
9.4/10
Hoe tevreden bent u over de oplossingsgerichtheid van RA?/How satisfied are you about the solution orientation of RA?
9.2/10
Hoe tevreden bent u over het tijdig nakomen van afspraken door RA?/How satisfied are you about the timely fulfillment of agreements of RA?
9.4/10
Hoe tevreden bent u over de klantvriendelijkheid van RA?/How satisfied are you about the friendliness of RA?
9.4/10
Hoe tevreden bent u over de professionaliteit van RA?/How satisfied are you about the professionalism of RA?
9.4/10
Hoe tevreden bent u met de reactietijd van RA?/How satisfied are you with the response time of RA?
9.2/10
Hoe tevreden bent u over over de aanwezige kennis van RA?/How satisfied are you about the knowledge of RA?
9.2/10

282 Reviews

Clara Kim

5/10

Try to be fast but not correct in many cases with many mistakes and miscommunications. Had to ping pong so many emails to resolve one small thing such as wrong invoice. WRT invoices, it is terrible.

Wat is uw leeftijd?/What's your age?

50

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Fast in finding tenants and communications. But wrt. invoices, it is nightmare.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Clarity about the invoice. How it has been charged is very dodge and always makes mistakes.


Retired

10/10

Agent Monique was wonderful- So friendly, courteous, conscientious, considerate, empathetic, and funny too- exceptional people skills. Such a pleasure to deal with. She's great! I can't say enough... Agent Monique was wonderful- So friendly, courteous, conscientious, considerate, empathetic, and funny too- exceptional people skills. Such a pleasure to deal with. She's great! I can't say enough good thing about her and Rotterdam Apartments- Thank you

Wat is uw leeftijd?/What's your age?

60's

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

The Service, the staff, particularly Monique

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Clone Monique


Aleksandra

10/10

Very good

Wat is uw leeftijd?/What's your age?

46

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

contact

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

no


Boaz

10/10

Ik ben snel en professioneel geholpen door Noah. Hij heeft een vriendelijke benadering en komt al zijn gemaakte afspraken na.

Wat is uw leeftijd?/What's your age?

39

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Klantgericht. Professioneel en vriendelijk.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Geen.


jury de zwart

10/10

Easy, quick and good.

Wat is uw leeftijd?/What's your age?

53

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

overbodig veld

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Inform the current&leaving tennant of the amount/number of interested potential tenants on the apartment viewing appointment.
My tennant was overwhelmed with the large amount of people running...
Inform the current&leaving tennant of the amount/number of interested potential tenants on the apartment viewing appointment.
My tennant was overwhelmed with the large amount of people running through her private space...


Tabeling

10/10

Accuraat en snel

Wat is uw leeftijd?/What's your age?

64

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

snelheid en vriendelijkheid

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

geen


Geoffroy Flamment

6/10
(Bewerkt)

Communications breakdown

Wat is uw leeftijd?/What's your age?

53

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Noah took the initiative to call and discuss the issues at hand

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

improved communications lines especially for new staff to RA


Clotilde

10/10

Noah was duidelijk, efficiënt en hield zich aan zijn woord. Mijn appartement werd binnen 1 week verhuurd. Ik ben zeer tevreden over zijn kwaliteiten als verhuurmakelaar en ik beveel hem van harte aan.

Wat is uw leeftijd?/What's your age?

64

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Duidelijkheid, efficiëntie en betrouwbaarheid.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

De documenten van de potentiële huurders ontbraken bij het voorstel.


isagani

10/10

First and foremost, Noah took the time to truly understand my needs and preferences. He listened attentively to my requirements and never once pressured me into making a decision hastily. Instead,... First and foremost, Noah took the time to truly understand my needs and preferences. He listened attentively to my requirements and never once pressured me into making a decision hastily. Instead, he patiently guided me through the rental process, offering valuable insights and expert advice along the way.

Wat is uw leeftijd?/What's your age?

40

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

being professional, immediate support and kind

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

nothing I can think of


S.C.

10/10

Positive in every field

Wat is uw leeftijd?/What's your age?

59

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Kindness, Professionalism, immediate support

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

None